Privacy Policy
Who We Are
This Privacy Policy explains how Pamir Lux collects, uses and protects personal data when customers use www.pamir-lux.com.
Website operator:
Pamir-Lux S.À R.L.-S
33 Rue Prince Henri
9047 Ettelbruck
Luxembourg
VAT number: LU36723824
Company registration: B297903
Email: info@pamir-lux.com
Pamir Lux acts as the data controller for personal data collected through this website, customer orders, contact requests and customer accounts.
Data We Collect
Pamir Lux may collect personal data when a customer creates an account, places an order, contacts the store or uses the website.
This may include:
• Name and surname
• Email address
• Phone number
• Billing and delivery address
• Order details
• Delivery method
• Payment method information
• Customer messages and support requests
• Technical data such as browser, device, IP address and cookie preferences
Full card details are processed by secure payment providers and are not directly stored by Pamir Lux.
How We Use Data
Personal data is used to:
• Process and deliver orders
• Manage customer accounts
• Confirm payment and order status
• Organize delivery or store pickup
• Respond to customer requests
• Handle returns, refunds and complaints
• Improve website security and performance
• Meet legal, accounting and tax obligations
Pamir Lux may share necessary data with trusted service providers, including Wix, payment providers, delivery partners, email tools, analytics tools and technical support providers.
Data is kept only as long as necessary for the purpose collected, or as required by legal, tax or accounting obligations.
Customer Rights
Under GDPR, customers may request access to their personal data, correction of inaccurate data, deletion of data, restriction of processing, data portability, or object to certain processing.
To exercise these rights, customers can contact:
Customers may also contact Luxembourg’s data protection
authority:
Commission nationale pour la protection des données
CNPD
www.cnpd.lu
This website may use cookies and similar technologies for essential website functions, analytics, performance and user experience. For more details, please see the Cookie Policy.